Continuing Education for the Professional

Frequently Asked Questions

Is Practicum Strategies an approved CE provider in my state?
Practicum Strategies is an approved CE provider in ALL states that accept Self-study Continuing Education Courses; for all funeral service license types.  

How do I know which courses to select?
With the exception of State Mandatory Courses or Categories required in some States you are free to select any courses you like to reach the total number of credit hours you need to fulfill your CE requirements. When you view the course list your State Mandatory Courses and Categories are marked. If you’re still unsure call us: 800-731-4714 we’re here for you all day, every day

How do I order courses?  
Practicum Strategies allows you to order course Online, by Phone, 800-731-4714. by Fax 800-591-6391 or by mailing your order to Practicum Strategies, PO Box 1089, Hammonton, NJ 08037

Do I need to set up an account or can I just order courses I am interested in when ordering online?  
You will need to setup an account before ordering any courses online. To setup an account simply follow the prompts, all information you enter is confidential. You will be asked to select a user ID and Password that will allow you to access your CE Records, to order Course Material or reprint Certificates of Completion

Can I order courses for some one else under my account? 
No if you wish to order a course for someone other than yourself or for more than one person please call Practicum Strategies at 800-731-4714

Is my personal information safe and secure?
Yes, Practicum Strategies is concerned with our client’s privacy and uses safeguards to ensure our systems are safe and secure. Practicum Strategies uses passwords and personal identification numbers to protect client confidentiality. All data stored on Practicum Strategies system is secured.

What personal information does Practicum Strategies record about me?
For the purposes of creating certificates of completion and reporting your CE credits to your state board, Practicum Strategies retains your full name, business address, current home address, phone number and state license number. In the event that you want to change your personal information the system will allow you to after you have logged on using your user ID and Password. You may not change the Funeral Service License Number that corresponds to your name. In the event of a name change (marriage) or license number change you will need to contact Practicum Strategies by phone.

I am licensed on more than one state. How do I get a certificate of completion for both States?
Practicum Strategies gives you the option to print a certificate for each State you are licensed in; there is no additional fee for this service.

How long does Practicum Strategies maintain my course and account information?
Your entire course history is stored permanently and is available to you anytime for your review.

Can I repeat a course?  
Each state has differing rules regarding course repetition. Go to States Requirements for your state’s policy on course repletion.

My State requires me to include a State-assigned course number, where do I find this?
Course numbers and/or categories are found on the Practicum Strategies Certificates of Completion next to the course title and the number of credit hours earned

Do you accept credit card payments only?  
We accept all major credit and debit cards: Visa, Mastercard, American Express, and Discover. If you wish to pay online using a check you will need to enter the check routing information. If you prefer you can complete the order form and return it with your check.

How do I receive a receipt?  
When ordering online you will be able to print an invoice after going through the checkout. If you used another form of ordering: Phone, Fax or Mail  Your receipt accompanies your order. If you wish you may also request your receipt be faxed.

How do I receive my course material?  
All of Practicum Strategies courses are available either online or in printed format. When course material is shipped Practicum Strategies always uses UPS Ground Service.

Are there any fees not included in the course price?
There are no additional fees for courses taken online. If you wish course material shipped to you and you fax or mail back you quizzes for grading additional fees will apply

If I choose online delivery, how do I access the course material?  
Online courses are accessed by logging into your account, using your user ID and Password.

Do courses I ordered expire?  
No, Practicum Strategies will honor any course ordered until it is returned for CE Credit

Can course material be e-mailed or faxed to me?
If you are having trouble with you internet connection Practicum Strategies will gladly email your courses to you. Course material is never faxed.

Can I print my online course material?  
Yes if that is the service you requested. Your quiz is only available online.

What is a passing score?  
A passing score is 70%.

Are the exams timed?   
No, Self study courses offered by Practicum Strategies give you the luxury of being able to stop and start allowing you to attend to other issues in your life.

What happens if I do not pass my quiz?  
If you do not pass a quiz the system will automatically give you the opportunity to re-take it. All quizzes are in a randomized format, all quizzes do not necessarily contain the same questions.

How many questions are on the quiz?
The number of questions varies form State to State based upon the credit hours awarded.

When can I access to my online quiz?  
All online course material and quiz are available immediately after checkout by logging into your account.

Can I print the test?  
No. Online quizzes cannot be printed and must be answered online.

How long does it take to get a Certification of Completion?   
When taking a course online your certificates of completion is available immediately after receiving a passing grade. If you returned your quiz for grading your quiz is graded the day it is received. Your Certificate of Completion will be mailed no later than the following morning. If you need your Certificate of Completion sooner we will gladly fax you a copy after grading is complete. In the event you failed the quiz you will receive a phone call.

What do I do if I have lost my original certificates?
Practicum Strategies maintains your records indefinitely. You are welcome to log-in any time to review your account and print duplicate certificates.

Does Practicum Strategies report results to my State?  
Yes, Practicum Strategies will notify you State, but we also recommend you send them a copy of your Certificate of Completion with your renewal application.

Can I access my Practicum Strategies account records and order new courses from any computer?
Yes, Practicum Strategies online will allow you to access account records from any computer, after signing-in and entering your User ID and Password. If you forgotten your password, follow the instructions given on the screen or call 800-731-4714.

How does Practicum Strategies use my personal information and email address?   
Your email is used exclusively for communication with you, our client. Practicum Strategies respects your right to privacy and does not share information. Your personal information is NEVER shared or sold.